SpinStag Responsible Gaming

Our Commitment to Safer Gambling

We at Spin Stag recognise that for the vast majority of players, betting and spinning the reels is simply a form of fun. However, we also know that for some, gambling can become a problem if it isn't kept in check. Our Spin Stag platform is built around the principle that player wellbeing always comes first, and we provide a range of practical features so you can set your own boundaries before you start playing.

Our SpinStag approach to responsible gambling includes clear information about the risks associated with gambling, straightforward access to self-help tools, and cooperation with independent organisations that specialise in gambling support. We never want anyone to feel pressured to deposit more than they can afford, and we actively discourage chasing losses.

Tools to Help You Stay in Control

We've made it simple for you to manage your own play at SpinStag. Whether you want to set a cap on your spending, take a short break, or step away entirely, our account settings give you full control. Below are the main tools you'll find on our Spin Stag platform.

• Deposit Limits – You can set daily, weekly or monthly deposit limits on your account. Since our minimum deposit is EUR 20 on every method, we encourage you to think about what amount feels comfortable before you begin.
• Loss Limits – Define a maximum amount you're willing to lose over a set period, helping you avoid spending beyond your means.
• Wager Limits – Restrict the total amount you can stake within a chosen timeframe.
• Time-Out – Take a short break from your account, from 24 hours up to several weeks, without having to close your account permanently.
• Self-Exclusion – If you need a longer pause, you can request self-exclusion for 6 months, 1 year, or an indefinite period. Once activated, we restrict access to your account and remove you from marketing communications.
• Reality Checks – Enable periodic pop-up reminders that show how long you've been playing and how much you've spent during the session.

Our Spin Stag support team can walk you through activating any of these tools. Simply reach out via live chat, available 24/7, or send an email, and we'll guide you through the process step by step. You can also check our SpinStag bonus terms to understand how limits may interact with promotional offers.

How to Set a Limit

1. Log in to your SpinStag account
2. Go to the account settings or responsible gambling section
3. Choose the type of limit you want to apply (deposit, loss, wager, or time-out)
4. Enter your preferred amount or duration
5. Confirm the change

Please note that increasing a limit typically comes with a cooling-off period, while lowering a limit or activating self-exclusion takes effect immediately. We at Spin Stag believe this asymmetry protects players from impulsive decisions made in the heat of the moment.

Age Verification and Player Protection

Our SpinStag platform is strictly intended for adults. We require every player to confirm they are of legal gambling age in their jurisdiction before registering, and we verify identity, age, residence and source of funds before processing any payout. This isn't just a formality — it's part of how we protect both our players and the integrity of our casino.

We do not knowingly allow underage individuals to register or play on Spin Stag. If we discover an account was created by a minor, we will immediately close it, void any winnings, and return any deposited funds where legally required. We also recommend that parents or guardians use parental control software on shared devices to prevent minors from accessing gambling sites.

Recognising the Signs of Problem Gambling

Gambling can affect anyone, and recognising early warning signs is important. At Spin Stag, we encourage you to reflect honestly on your habits. Some signs that your gambling may be becoming a problem include:

• Spending more money or time gambling than you originally intended
• Borrowing money or selling possessions to fund your gambling
• Neglecting work, studies, family or relationships because of gambling
• Feeling anxious, irritable or guilty about your gambling activity
• Chasing losses with the hope of winning them back
• Lying to friends or family about how much you gamble

If any of this sounds familiar, we at SpinStag urge you to take advantage of the tools described above, or to reach out to a specialised support organisation. You are never alone, and seeking help is a sign of strength, not weakness.

Independent Support Organisations

We at Spin Stag work alongside, and recommend, several independent organisations that provide free, confidential advice and support for anyone affected by problem gambling:

These organisations are independent of our Spin Stag brand, but we fully support their work and encourage anyone struggling to get in touch with them directly.

Account Security and Fair Play

Part of responsible gambling also means keeping your account secure and playing fairly. Our SpinStag terms do not permit the use of VPNs or any method of disguising or interfering with your device's IP address. Doing so may void your winnings and forfeit your account balance, as this undermines the protections we put in place for all our players, including those related to age verification and the Excluded Territories we do not serve.

We also ask that you never share your login credentials with anyone else, and that you log out of shared or public devices after each session. If you notice any suspicious activity on your account, contact our Spin Stag support team immediately.